Penguin Encounter Gift Tour

This event is no longer on sale.

Wednesday December 25

12:00 PM  –  12:01 PM

Please select the quantity of the Gift Encounter tickets below. Please note that this is not the actual date and time of the tour. Your Gift Encounter will include a printed certificate with instructions for scheduling. The gift recipient will need to call 443.992.4585 to schedule a date for their Gift Encounter. If you are interested in scheduling a tour for yourself, please proceed back to the desired Encounter page. Tours are available on a first-come, first-served basis and fill up quickly.  

Tours can accommodate up to 8 guests. One  Encounter ticket is required for each guest ages 2 and over. Children under 2 are free and must be held for the duration of the tour.

Zoo members, login or register by clicking in the top right corner. Once logged in, you will automatically receive your Encounter discount at checkout.

Before you purchase, please note: 

      • Encounter tickets cannot be returned once purchased. Tours are non-transferrable and tickets cannot be used for a different tour date or time. Please note that this is not the actual date and time of the tour. The gift recipient will need to call 443.992.4585 at least 72 hours in advance to schedule a date for their Encounter.
      • Once the tour has been scheduled, reservations may be changed up to 72 hours before the scheduled tour and are subject to a $15 Administrative Change Fee.  
      • Tours begin promptly at stated time. Once a tour has begun, additional guests will not be permitted due to safety and tickets cannot be rescheduled or refunded.
      • If your group has less than 8 guests you may share your experience with others.
      • Closed-toed shoes are recommended for tour guests. 
      • Not recommended for children under 5 years of age. Adults may be asked to hold children for the duration of the tour. 
      • Children under 16 years of age must be accompanied by a ticketed adult on a 3 child:1 adult ratio.
      • Tours can accommodate guests using wheelchairs; however, strollers are not permitted. 
      • Service animals are not permitted on tours.
      • Tours are rain or shine and umbrellas are not permitted. We recommend wearing rain gear and warm layers during any forecasted inclement weather. 
      • Tours are weather and staff dependent. The Zoo reserves the right to cancel a tour or end a tour for any reason, including guest behavior.
      • Some tours are only available seasonally (March- October). 
      • For more information on specific tours, please refer back to general tour pages. 
      • Encounter tickets do not include admission to the Zoo. Please click here, If you would like to purchase admission tickets as part of your gift.
      • For questions about your purchase please contact or call 443.992.4585 during Zoo hours.